Tenant portal

A tenant portal that tenants actually use

Give renters one simple place to pay rent, request repairs, and message you — from any phone. No app to install, no unit minimum, set up in minutes.

Free for your tenants · Works on any phone

Free
for your tenants
No app
runs in any browser
Pay + fix
rent & requests in one place
Minutes
to invite a tenant
What tenants can do

Everything in one simple portal

Pay rent online

Tenants pay by card or bank transfer and can turn on autopay — so rent shows up on time without you asking.

See balance & history

Tenants view what they owe, past payments, and receipts anytime, so you field far fewer 'what's my balance?' texts.

Submit maintenance requests

Tenants report an issue with photos from their phone. It lands in your dashboard as a work order — nothing lost in text threads.

Message you directly

A simple two-way inbox keeps every tenant conversation in one place instead of scattered across texts and email.

Lease & documents

Share the lease and important documents so tenants can find them without emailing you a copy every time.

Set up in minutes

Invite a tenant by email and they're in. No apps to install, no training — it just works on any phone or laptop.

The landlord side

Less chasing, fewer texts

When tenants pay and report issues themselves, your inbox quiets down. Rent lands automatically, requests become tracked work orders, and every conversation lives in one thread — so managing rentals stops feeling like a second job.

FAQ

Tenant portal — FAQ

What is a tenant portal?+

A tenant portal is a secure online space where your renters can pay rent, see their balance and payment history, submit maintenance requests, and message you. It replaces scattered texts, emailed checks, and 'what do I owe?' calls with one simple place.

Is the tenant portal free for my tenants?+

Yes — tenants use the portal at no cost. As the landlord you pay for Rentwelly starting at $29/mo, and you can invite as many tenants as you have units.

Do tenants need to download an app?+

No. The portal runs in any web browser on a phone, tablet, or computer. You send an email invite, the tenant sets a password, and they're in — nothing to install.

Can tenants pay rent and request repairs in the same place?+

Yes. Paying rent, viewing balances, submitting maintenance requests, and messaging you all happen in the one portal, so tenants aren't bouncing between tools and you aren't chasing information across text and email.

Do I need accounting knowledge to offer a tenant portal?+

No. You just invite your tenant and manage rent and requests. Rentwelly keeps the books in the background automatically, but the portal itself is purely about making rent and communication easy.

More on the pricing page or contact us.

Give your tenants a portal today

Free 14-day trial, no credit card. Invite your first tenant in minutes.