Tenant requests with photos, work orders assigned to vendors, and bills that land on the right property automatically — so a repair is recorded once, not chased twice.
Reflects Rentwelly's positioning and the way most self-managing landlords describe handling repairs today.
The coordination part of small-portfolio maintenance is not usually hard — you call someone you trust and they turn up. What goes wrong is the record. A text message is not a work order, and a photo of a receipt in your camera roll is not a deduction.
The cost of that shows up twice. Once in April, when you are guessing at repair totals from bank statements. And once in the decision you never quite make, because you cannot see that one building has quietly absorbed most of your maintenance spend for two years running.
Keeping the request, the work order, the vendor, and the bill as one chain fixes both. The repair gets recorded when it happens, on the property it happened to.
Tenants file with photos from the portal, against their own unit. You get a queue instead of a scroll-back through eight months of messages.
Assign work, track it to done, and keep the vendor bill with the job. Which is also, conveniently, exactly what you need at 1099 time.
The cost posts to that building and that period from the work order itself. No month-end session copying repair costs into a spreadsheet.
Per-property P&L including maintenance tells you whether a property is genuinely profitable or just busy. That is the number that should drive selling decisions.
Related: tenant portal, rental property tax deductions, and splitting expenses across properties.
Free for 14 days, no credit card. Requests, work orders, vendors, and costs on the right property.
A tenant files the request in their portal, with photos, against their unit. You turn it into a work order, assign a vendor, and track it to completion. Because the request started on the unit, the whole history stays attached to the property rather than living in a text thread.
Because a repair is an expense, and expenses decide what your property actually earned. When the work order and the vendor bill are the same record, the cost lands on the right property and the right period without anyone re-entering it. That is also what makes the deduction easy to defend at year end.
Yes. Vendors are tracked with the work you have given them and the bills they have raised, which is also what you need for 1099s. Vendor accounts payable sits in the ledger like any other liability.
That distinction matters for tax and it is a judgement call your accountant should confirm. What software can do is make sure the cost is recorded against the right property with the receipt attached, so the conversation is about classification rather than about what happened.
Yes, and arguably it matters more. With a few doors you are the maintenance coordinator, so the value is not a dispatch board — it is not losing a receipt and knowing which building keeps eating your margin.
More on the pricing page or contact us.